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About Live Continuing Education Courses
Having the ability to offer your local Agents live CE Classes, enables you to create or enhance Agent relationships and position yourself as an expert. You can introduce your shop as a professional, trust worthy repair facility that Agents can rely on when a client has an accident. The majority of the live CE classes are collision topics. This provides the agents with a base knowledge of the repair process and claims handling once the vehicle owner begins interacting with the shop. With this knowledge, the agent can better understand how the process works, and can better advise their clients and manage expectations up front. Managing expectations from the first notice of loss creates a seamless experience that directly impacts the level of satisfaction of the insured. When a vehicle owner’s expectations are met or exceeded, it safeguards the Agent’s retention ratio and positions the vehicle owner as referral source for both the agent and the collision shop.
About Virtual Learning Continuing Education Courses
Offer convenience of interactive on-line learning right from their desk to your Insurance Agents! Agents can participate in collision industry specific content through the Virtual Learning Continuing Education Courses and earn needed CE credits. Courses are pre-scheduled by a collision center working with PPG’s administrator, Profitable Glass Solutions (PGS). PGS will process the necessary state notifications and provide the online links and platform to host a course of your choice. PGS will proctor the program to ensure all state requirements are met and to offer an interactive learning program. You can join in the on-line program and interact with your Agents to ensure you are part of the relationship building process and value chain recognized by your Agents.
Training and Support for Your Collision Repair Center
This unique program offers the training needed to market these courses effectively, as well as how to facilitate the “Live” courses professionally. Each “Live” course includes comprehensive program materials and step-by-step instructions.
If you choose to become a state-certified CE instructor, you, or an appointed person from your business, will be required to attend a two-day Instructor Development Training Class. This class is designed to give you the confidence needed to address an audience as well as provide you with strategies and tactics to engage with your local agents.
If you need a professional presenter, either a PPG Certified CE Instructor or a Profitable Glass Solutions State Certified Instructor can teach the course on your behalf. For more information or to schedule a course with a professional presenter use the
Contact Us for more information below.
CLICK HERE to Get Started becoming certified in your state as a CE Instructor
* Certain state instructor qualifications apply.
** The cost of this training does not include travel expenses to and from the seminar location, lodging costs, along
with non-course-provided meals and expenses.
CE Program Support
Courses are available for download directly from the MVP Resource Center
Each course will Include:
1. The course in PowerPoint format
2. Leaders guide with speaker notes
3. Student guide for handouts
Profitable Glass Solutions (PGS) Program Administration
All course, instructor or provider submissions and renewals for state accreditation are
administered by Profitable Glass Solutions, LTD (PGS):
• PGS provides assistance to instructors in registering their classes with States.
• PGS facilitates CE courses on behalf of collision repair shops if needed or desired.
• PGS facilitates Instructor Development Training to prepare you to plan, market, host, facilitate and complete state
requirements for CE courses.
• PGS conducts and proctors virtual learning CE course on behalf of participating collision repair shops.
• PGS develops course content and maintains course approval status on behalf of PPG.
• PGS provides all of the state specific materials for each class, including attendance sheets and
Instructors Statement.
• PGS processes the requests for credit directly with the states. Agents can login to PGS to print a certificate or
view their transcript of all classes attended hosted by you.
For more information about Profitable Glass Solutions please visit their website at:
https://profitableglasssolutions.com