Breakout Sessions (Day 1)
Monday April 7th
Breakout Session # 1
The Impact of AI on the Collison Industry: Unlocking Smarter, Faster, Better
Perspectives on the Claims and Collision Market
Presented by: Ryan Taylor
Get ready for an electrifying dive into AI and how it’s impacting the collision industry! In this, Ryan Taylor will reveal three secrets, that show how artificial intelligence is already transforming the way repairs are done.
You’ll learn how to harness these cutting-edge technologies to drive greater profits, reduce downtime, and deliver better customer experience. Plus, you’ll get a front-row seat to see AI in action, showcasing how it’s revolutionizing the repair process in real time. Walk away with actionable insights that can immediately boost your business.
Don’t miss this chance to get ahead of the curve and lead the way in the collision industry’s AI-powered future!
Breakout Session # 2
How I Learned to Stop Worrying and Love the Trends
Presented by: Kyle Krumlauf | Director, Industry Analytics
CCC Intelligent Solutions Inc.
Leveraging CCC’s unique purview - built on nearly $2 trillion of historical data and at the intersection of the automotive, collision repair, and insurance industries - this interactive session will enable participants to learn about key trends, strategic challenges, and opportunities facing automotive claims and collision repair.
By understanding emerging trends and leveraging actionable data, participants can identify opportunities for operational efficiency and stay competitive in a rapidly changing market.
Breakout Session # 3
How to Strengthen Your Talent Pipeline with Expert Training Support and I-CAR Academy Insights
Presented by: Tom McFinch | Senior Manager, Field Sales, Career & Technical Education
Join I-CAR for an engaging informational session about the I-CAR Academy program and how it can support your shop’s approach to onboarding and developing skilled entry-level technicians.
This session will provide actionable insights into how this program can help:
– Build a sustainable talent pipeline with structured, role-specific training for entry-level technicians.
– Maximize team efficiency by developing mentors and team leaders who can guide and retain talent effectively.
– Explore flexible options for incorporating I-CAR Academy lessons into your shop’s training processes and tailoring them to your shop’s unique needs.
Gain practical strategies to strengthen your workforce and streamline training efforts, ensuring your shop is ready to meet the demands of the evolving collision repair industry.
Breakout Sessions (Day 2)
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Breakout Session # 4
I Love my Job but Employees are a Pain in the A$$
Presented by: Sonya Weiland | Your Partner In HR, President/Founder
People are awesome! But people are different. How do we coach, communicate and develop our workforce?
– How to handle a diverse workforce especially with multiple generations
– Handling difficult situations and critical
conversations
– Staying out of legal trouble
Breakout Session # 5
Preparing for an OSHA Inspection
Presented by: Thomas Behnke | GMG EnviroSafe, Director-Sales
Are you prepared for an OSHA inspection?
Join us for this insightful presentation where GMG will cover what to expect during an inspection, how to effectively interact with inspectors, and strategies to ensure compliance. Whether you’re a seasoned professional or new to compliance, this session will provide the tools and knowledge you need to handle inspections with confidence and safeguard your workplace.
Breakout Session # 6
ADAS and Auto Glass: Value-Add Opportunity or Outsource?
Presented by: Joel Timmons | President Profitable Glass Solutions Ltd
Most companies operating within the collision repair industry have historically outsourced their glass work with minimal impact to operations. With the increasing implementation of ADAS features incorporated on the windshield, calibration brings yet another value-add opportunity or another service feature to outsource. Developing a strategy is critical as ADAS features will continue to expand, including cameras stationed on the back glass. Our session will explore the benefits of both options, moving glass and calibration in-house or continue outsourcing.