MVP Business Solution

Professional Selling Skills
Course Overview

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The Insights and Skills of The Sales Professional

Your staff influences the perception and experience that the guest is having with your shop. Customer service staff, estimators, production managers, and managers may all have touch points with our clients. Do they understand how to influence the guests experience and connect with that client to create a bond that will foster an ongoing relationship? PPG MVP Professional Selling Skills is designed to provide the knowledge, skills and insights of the sales professional. Knowing what questions to ask, how to handle objections and pick up on buying signals are core competencies to close sales and build rapport. These skills are essential to drive high CSI and customer retention with today's consumer.
Available as a one day class or a two day experiential workshop, this offering addresses this common skills gap in the industry.

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COURSE OBJECTIVE
Learn the methods, tips and tricks of sales professionals.

ONE DAY CLASS TOPICS COVERED
  • Creating rapport
  • Asking open-ended questions
  • Listening skills of the sales professional
  • Connecting features with benefits
  • Leveraging objections to close sales
CLICK HERE TO LEARN MORE ABOUT THE TWO DAY PROFESSIONAL SELLING SKILLS WORKSHOP
 

WHO SHOULD ATTEND
Shop Owners, Managers, CSRs, Estimators

COURSE LENGTH
1-day class or 2-day workshop

CLASS and WORKSHOP SIZE
10 minimum, 20 maximum

CERTIFICATION & TRAINING MATERIALS
Participants will receive a student manual, course hand-outs, lunch, refreshments, and an MVP certificate of completion.

MINIMUM REQUIREMENTS
Any PPG or Nexa Autocolor ® customer is eligible to attend any MVP Business Development Series course.

FOR MORE INFORMATION
MVP Hotline:
1-866-237-8178
MVPmailbox@ppg.com