MVP Business Solution

Business in the 21st Century
Course Overview

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Your Road Map to Success

This 2-day course provides owners and managers with a full array of proven tools, information and advice on how to position their collision repair business for success. Topics such as strategic thinking, business strategy, benchmarking, compensation planning, marketing strategy and human resource management are among the critical key areas addressed.

The course also provides a comprehensive understanding of how to use the Key Performance Indicators to identify opportunities for improvement, develop a business plan, set target performance, use a scoreboard to drive improvements, track progress and develop a culture of continuous improvement. Understanding how to measure, report and use Key Performance Indicators to drive process and business performance is critical to success. Participants who bring a Benchmark Report to the class gain the added benefits of applying course teachings directly to their business.

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To provide a comprehensive understanding of how to use Key Performance Indicators to establish a work culture of continuous improvement.

INDUSTRY TRENDS & STRATEGIC THINKING – Provides owners and managers with a thorough understanding of the challenges and opportunities resulting from changes in the industry on a national and local level. Strengthens the owner/manager ability to gain a shared vision and sense of urgency needed to overcome resistance to change.

KEY PERFORMANCE INDICATORS FOR COLLISION REPAIR – Provides understanding of the key performance indicators for collision repair and how to use these important measures to identify opportunities for improvement, and for driving improvement across all aspects of the business.

HOW TO CALCULATE & INTERPRET PERFORMANCE METRICS – How to calculate and use the Key Performance Indicators together with the MVP Benchmark Performance Report to develop business forecasts and target performance.

BENCHMARKING YOUR BUSINESS FOR SUCCESS – Learn how to use this valuable report to identify opportunities for improvement, build annual, monthly and daily target performance plans, and create a path for business, and process performance improvement.

UNDERSTANDING THROUGHPUT PERFORMANCE – Provides an understanding of throughput performance key principles and throughput performance measures.

CALCULATING & UNDERSTANDING CYCLE TIME – Learn how to measure, analyze and make the most of cycle time results.

MEASURING CURRENT STATE PERFORMANCE – Gain a complete understanding of the MVP Business Solutions™ training programs and services available to collision repair owners and managers for the purpose of charting out a path for continuous improvement.

ESTABLISHING A PRODUCTION SCORE BOARD – Learn which KPIs should be shared with the organization and how you can use score boarding to drive performance improvement and develop a culture of continuous improvement.

OPTIMIZING EMPLOYEE COMPENSATION PLANS – Learn how to build & maximize the efficiency of a compensation plan for your staff.

SMART ACTION PLANNING PROCESS – Learn the art of smart action planning and apply it to you own business.

Shop Owners, Managers & Key Personnel

2-day class

10 minimum, 20 maximum

I-CAR participants are eligible to receive 3.50 Gold Class points for this course. Automotive Management Institute (AMI) participants are eligible to receive 28 Accredited Automotive Manager (AAM) credits. Participants will receive a student manual, course handouts, lunch, refreshments, and an MVP certificate of completion.

Any PPG or Nexa Autocolor™ customer is eligible to attend any MVP Business Development Series course

MVP Hotline: 1-866-237-8178