Master Schedule for MVP COURSES
MVP Green Belt Training is a comprehensive, 3.5 day training program based on the practical application of Lean Six Sigma tailored for collision repair. The curriculum has been carefully developed to provide an effective balance between teaching the proven science behind process improvement and implementing practical solutions for driving best-in-class performance at your collision center. Intense classroom and shop floor exercises are all aimed at giving your shop the competitive advantage of Quality, Speed and Cost.
Demands on cycle time are increasing at lighting pace. This course focuses on “keys-to-keys” practical applications used by progressive collision centers to improve cycle time performance and enable vehicles to flow smoothly through the production process. Participants will also gain insight to successfully manage the most important asset in a collision center—the production staff! Come learn the foundational principles and improvements that can be implemented on the shop floor to dramatically advance production and reduce cycle time in your shop.
The damage estimate is the critical first step in the repair process. Doing it right consistently and throughput performance, insurance relations and profitability can improve dramatically. Get it wrong and vehicles sit and wait for supplement approvals as overall performance and customer satisfaction diminishes. Using real-world case studies, this 2-day course provides an in-depth review of the estimating process as well as the best practices and tools for creating technically-accurate estimates that ensure established targets for quality, speed and costs are met. Estimating is a key area of focus when looking for process improvement opportunities. This popular 2-day course encompasses major enhancements to further help guide participants on effective methods of creating accurate estimates that can improve workflow, reduce waste and enhance quality, speed and cost performance of the organization. It provide estimators with a balanced combination of throughput performance fundamentals and, damage assessment and estimating guidelines for improving quality, speed and cost performance. Real-world case models are studied to help participants identify estimating improvement opportunities.
Your Road Map to Success
This 2-day course provides owners and managers with a full array of proven tools, information and advice on how to position their collision repair business for success. Topics such as strategic thinking, business strategy, benchmarking, compensation planning, marketing strategy and human resource management are among the critical key areas addressed. The course also provides a comprehensive understanding of how to use the Key Performance Indicators to identify opportunities for improvement, develop a business plan, set target performance, use a scoreboard to drive improvements, track progress and develop a culture of continuous improvement.
If you desire to accelerate your sales and marketing efforts, this action packed program is a must! Today’s fast-paced collision repair market demands a focused sales and marketing approach that is both innovative and practical. This course will help participants drive a marketing-focused vision into the culture throughout their entire organization. If developing systems, tools and processes to provide consistent sales opportunities and increase closing ratios is important, this course is for you.
Elevating the Customer Experience provides a practical approach to customer satisfaction that will knock the socks off your customers, as well as your competition. Discover how creating
“Memorable Experiences” can provide a true competitive advantage by making extraordinary customer service the centerpiece of your marketing strategy.