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Refinish Area Optimization
Refinish Area Optimization
How to Maximize Throughput and Profit in Your Paint Department

Advancing technologies in automotive refinish products and the equipment available today positions collision centers for exceptional Refinishing Area Optimization. However, even with the exceptional refinish products and the best equipment available, throughput poses some unique challenges for today’s collision centers. The MVP Refinish Area Optimization class takes an in-depth look into the key areas that influence paint shop profitability in a negative way.  We then look at the practical solutions used by progressive collision centers to improve throughput performance and enable vehicles to flow smoothly through the production process. Participants will learn these foundational principles and how to address the key contributing factors that drain production efficiencies and squash profits in our Refinish areas.

9/24/2019
9/24/2019
Smyrna, GA
Atlanta BDC

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Advanced Estimating 2019
Advanced Estimating 2019
ADVANCED TRAINING FOR THE ESTIMATING PROFESSIONAL

The advancement of technology in todays vehicles is changing faster than ever. Exotic materials and methods have become common on practically every make and model vehicle. The proliferation of construction methods and materials is going to continue. Detailed technical repair information from manufacturers on structural, cosmetic repairs, restraint systems, advanced driver assist systems, materials, glass operations and even, interior trim retainers, now exists. Every estimate written needs to be thoroughly researched and carefully documented to ensure the estimate is technically correct following all O.E. repair specifications. PPG MVP Advanced Estimating 2019 was designed to assist todays estimator in consistently identifying and documenting a technically correct estimate.

9/24/2019
9/25/2019
North Kansas City, MO
Kansas City BDC

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Advanced Estimating 2019
Advanced Estimating 2019
ADVANCED TRAINING FOR THE ESTIMATING PROFESSIONAL

The advancement of technology in todays vehicles is changing faster than ever. Exotic materials and methods have become common on practically every make and model vehicle. The proliferation of construction methods and materials is going to continue. Detailed technical repair information from manufacturers on structural, cosmetic repairs, restraint systems, advanced driver assist systems, materials, glass operations and even, interior trim retainers, now exists. Every estimate written needs to be thoroughly researched and carefully documented to ensure the estimate is technically correct following all O.E. repair specifications. PPG MVP Advanced Estimating 2019 was designed to assist todays estimator in consistently identifying and documenting a technically correct estimate.

9/24/2019
9/25/2019
Carlsbad, CA
Hilton Carlsbad Beach

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Financial Fundamentals for Collision Success
Financial Fundamentals for Collision Success

Understanding critical metrics for collision center operations

This course provides new owners, new managers, and potential candidates for management with the basic accounting and financial fundamentals to better understand what drives overall business performance.

9/25/2019
9/25/2019
Smyrna, GA
Atlanta BDC

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Financial Fundamentals for Collision Success
Financial Fundamentals for Collision Success

Understanding critical metrics for collision center operations

This course provides new owners, new managers, and potential candidates for management with the basic accounting and financial fundamentals to better understand what drives overall business performance.

10/1/2019
10/1/2019
Clifton Park, NY
Hilton Garden Inn

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Business of Parts Management
Business of Parts Management
THE BUSINESS OF MANAGING PARTS FOR COLLISION REPAIR

Collision parts sales represent 40% or more of a typical collision center’s sales volume and are critical to achieving delivery and cycle time goals. Given this contribution to the repair process and profitability, parts must be managed with structure, organization, and critical timing included in solid business processes. This seminar will focus on the key processes of ordering, receiving, storage, delivery, and returns for collision center parts. Additionally, this course identifies the key business management practices as well as lean principles for value stream management, work standardization, and ongoing improvement. 5S Workplace Organization for collision parts will be covered to introduce best practices and improvement techniques to ensure good handling of parts inventory.

10/2/2019
10/2/2019
Sandy, UT
Hilton Garden Inn Salt Lake City

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Production & Cycle Time Management
Production & Cycle Time Management
The Essentials of Maximizing Throughput Performance

Demands on cycle time are increasing at lighting pace. This course focuses on “keys-to-keys” practical applications used by progressive collision centers to improve cycle time performance and enable vehicles to flow smoothly through the production process. Participants will also gain insight to successfully manage the most important asset in a collision center—the production staff! Come learn the foundational principles and improvements that can be implemented on the shop floor to dramatically advance production and reduce cycle time in your shop.

10/8/2019
10/9/2019
Fresno, CA
Michael Toyota

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Advanced Estimating 2019
Advanced Estimating 2019
ADVANCED TRAINING FOR THE ESTIMATING PROFESSIONAL

The advancement of technology in todays vehicles is changing faster than ever. Exotic materials and methods have become common on practically every make and model vehicle. The proliferation of construction methods and materials is going to continue. Detailed technical repair information from manufacturers on structural, cosmetic repairs, restraint systems, advanced driver assist systems, materials, glass operations and even, interior trim retainers, now exists. Every estimate written needs to be thoroughly researched and carefully documented to ensure the estimate is technically correct following all O.E. repair specifications. PPG MVP Advanced Estimating 2019 was designed to assist todays estimator in consistently identifying and documenting a technically correct estimate.

10/8/2019
10/9/2019
Rock Hill, SC
Holiday Inn

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Financial Fundamentals for Collision Success
Financial Fundamentals for Collision Success

Understanding critical metrics for collision center operations

This course provides new owners, new managers, and potential candidates for management with the basic accounting and financial fundamentals to better understand what drives overall business performance.

10/10/2019
10/10/2019
Rock Hill, SC
Holiday Inn

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Fundamentals of Estimating
Fundamentals of Estimating
Fundamental Skills for Achieving Cost Performance
The damage estimate is the critical first step in the repair process. Using real-world case studies, this 1-day course provides an in-depth review of the estimating process as well as the best practices and tools for creating technically-accurate estimates that ensure established targets for quality, speed and costs are met. Estimating is a key area of focus when looking for process improvement opportunities. This popular 1-day course encompasses major enhancements to further help guide participants on effective methods of creating accurate estimates that can improve workflow, reduce waste and enhance quality, speed and cost performance of the organization. It provide estimators with a balanced combination of throughput performance fundamentals and, damage assessment and estimating guidelines for improving quality, speed and cost performance. Real-world case models are studied to help participants identify estimating improvement opportunities.
 
10/15/2019
10/15/2019
Columbus, OH
Ohio Auto Kolor

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Administrative Process Improvement
Administrative Process Improvement
ANALYIZING AND IMPROVING THE ADMINISTRATIVE PROCESS
Production, customer experience, photo estimates, payroll, parts, payables, receivables, cash flow, insurer relations…the list goes on and on managing/owning a modern collision repair center. There was a time when we needed 1 office person for every 4 or 5 production staff. Then the ratio was 1:3 and now it is getting closer to 1:1.
Is your admin staff adequate for your current workload? Are the right people assigned the right tasks? Could you repair more vehicles without adding admin staff? Does your admin staff have the necessary skills to sustain and grow your business? How should they be trained? What training do they need? Many shops are struggling with these same questions.
This one-day interactive class was designed to help you answer these questions. Using a process that has been successful working with PPG customers you will learn how to process map the admin process, assign duties aligned with roles, evaluate skills, determine training needs and develop an administrative action plan.
10/15/2019
10/15/2019
Naperville, IL
Chicago BDC

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Advanced Estimating 2019
Advanced Estimating 2019
ADVANCED TRAINING FOR THE ESTIMATING PROFESSIONAL

The advancement of technology in todays vehicles is changing faster than ever. Exotic materials and methods have become common on practically every make and model vehicle. The proliferation of construction methods and materials is going to continue. Detailed technical repair information from manufacturers on structural, cosmetic repairs, restraint systems, advanced driver assist systems, materials, glass operations and even, interior trim retainers, now exists. Every estimate written needs to be thoroughly researched and carefully documented to ensure the estimate is technically correct following all O.E. repair specifications. PPG MVP Advanced Estimating 2019 was designed to assist todays estimator in consistently identifying and documenting a technically correct estimate.

10/16/2019
10/17/2019
Columbus, OH
Ohio Auto Kolor

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Advanced Estimating 2019
Advanced Estimating 2019
ADVANCED TRAINING FOR THE ESTIMATING PROFESSIONAL

The advancement of technology in todays vehicles is changing faster than ever. Exotic materials and methods have become common on practically every make and model vehicle. The proliferation of construction methods and materials is going to continue. Detailed technical repair information from manufacturers on structural, cosmetic repairs, restraint systems, advanced driver assist systems, materials, glass operations and even, interior trim retainers, now exists. Every estimate written needs to be thoroughly researched and carefully documented to ensure the estimate is technically correct following all O.E. repair specifications. PPG MVP Advanced Estimating 2019 was designed to assist todays estimator in consistently identifying and documenting a technically correct estimate.

10/16/2019
10/17/2019
Naperville, IL
Chicago BDC

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Business of Parts Management
Business of Parts Management
THE BUSINESS OF MANAGING PARTS FOR COLLISION REPAIR

Collision parts sales represent 40% or more of a typical collision center’s sales volume and are critical to achieving delivery and cycle time goals. Given this contribution to the repair process and profitability, parts must be managed with structure, organization, and critical timing included in solid business processes. This seminar will focus on the key processes of ordering, receiving, storage, delivery, and returns for collision center parts. Additionally, this course identifies the key business management practices as well as lean principles for value stream management, work standardization, and ongoing improvement. 5S Workplace Organization for collision parts will be covered to introduce best practices and improvement techniques to ensure good handling of parts inventory.

10/17/2019
10/17/2019
Windsor Locks, CT
Hartford BDC

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Advanced Estimating 2019
Advanced Estimating 2019
ADVANCED TRAINING FOR THE ESTIMATING PROFESSIONAL

The advancement of technology in todays vehicles is changing faster than ever. Exotic materials and methods have become common on practically every make and model vehicle. The proliferation of construction methods and materials is going to continue. Detailed technical repair information from manufacturers on structural, cosmetic repairs, restraint systems, advanced driver assist systems, materials, glass operations and even, interior trim retainers, now exists. Every estimate written needs to be thoroughly researched and carefully documented to ensure the estimate is technically correct following all O.E. repair specifications. PPG MVP Advanced Estimating 2019 was designed to assist todays estimator in consistently identifying and documenting a technically correct estimate.

10/22/2019
10/23/2019
Irving, TX
Hilton Garden Inn DFW South

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Advanced Estimating 2019
Advanced Estimating 2019
ADVANCED TRAINING FOR THE ESTIMATING PROFESSIONAL

The advancement of technology in todays vehicles is changing faster than ever. Exotic materials and methods have become common on practically every make and model vehicle. The proliferation of construction methods and materials is going to continue. Detailed technical repair information from manufacturers on structural, cosmetic repairs, restraint systems, advanced driver assist systems, materials, glass operations and even, interior trim retainers, now exists. Every estimate written needs to be thoroughly researched and carefully documented to ensure the estimate is technically correct following all O.E. repair specifications. PPG MVP Advanced Estimating 2019 was designed to assist todays estimator in consistently identifying and documenting a technically correct estimate.

10/22/2019
10/23/2019
Kissimmee, FL
Orlando BDC

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Business of Parts Management
Business of Parts Management
THE BUSINESS OF MANAGING PARTS FOR COLLISION REPAIR

Collision parts sales represent 40% or more of a typical collision center’s sales volume and are critical to achieving delivery and cycle time goals. Given this contribution to the repair process and profitability, parts must be managed with structure, organization, and critical timing included in solid business processes. This seminar will focus on the key processes of ordering, receiving, storage, delivery, and returns for collision center parts. Additionally, this course identifies the key business management practices as well as lean principles for value stream management, work standardization, and ongoing improvement. 5S Workplace Organization for collision parts will be covered to introduce best practices and improvement techniques to ensure good handling of parts inventory.

10/22/2019
10/22/2019
Rock Hill, SC
Holiday Inn

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Refinish Area Optimization
Refinish Area Optimization
How to Maximize Throughput and Profit in Your Paint Department

Advancing technologies in automotive refinish products and the equipment available today positions collision centers for exceptional Refinishing Area Optimization. However, even with the exceptional refinish products and the best equipment available, throughput poses some unique challenges for today’s collision centers. The MVP Refinish Area Optimization class takes an in-depth look into the key areas that influence paint shop profitability in a negative way.  We then look at the practical solutions used by progressive collision centers to improve throughput performance and enable vehicles to flow smoothly through the production process. Participants will learn these foundational principles and how to address the key contributing factors that drain production efficiencies and squash profits in our Refinish areas.

10/22/2019
10/22/2019
North Kansas City, MO
Kansas City BDC

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Business of Parts Management
Business of Parts Management
THE BUSINESS OF MANAGING PARTS FOR COLLISION REPAIR

Collision parts sales represent 40% or more of a typical collision center’s sales volume and are critical to achieving delivery and cycle time goals. Given this contribution to the repair process and profitability, parts must be managed with structure, organization, and critical timing included in solid business processes. This seminar will focus on the key processes of ordering, receiving, storage, delivery, and returns for collision center parts. Additionally, this course identifies the key business management practices as well as lean principles for value stream management, work standardization, and ongoing improvement. 5S Workplace Organization for collision parts will be covered to introduce best practices and improvement techniques to ensure good handling of parts inventory.

10/23/2019
10/23/2019
North Kansas City, MO
Kansas City BDC

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Fundamentals of Estimating
Fundamentals of Estimating
Fundamental Skills for Achieving Cost Performance
The damage estimate is the critical first step in the repair process. Using real-world case studies, this 1-day course provides an in-depth review of the estimating process as well as the best practices and tools for creating technically-accurate estimates that ensure established targets for quality, speed and costs are met. Estimating is a key area of focus when looking for process improvement opportunities. This popular 1-day course encompasses major enhancements to further help guide participants on effective methods of creating accurate estimates that can improve workflow, reduce waste and enhance quality, speed and cost performance of the organization. It provide estimators with a balanced combination of throughput performance fundamentals and, damage assessment and estimating guidelines for improving quality, speed and cost performance. Real-world case models are studied to help participants identify estimating improvement opportunities.
 
10/29/2019
10/29/2019
Glen Burnie, MD
Baltimore BDC

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Advanced Estimating 2019
Advanced Estimating 2019
ADVANCED TRAINING FOR THE ESTIMATING PROFESSIONAL

The advancement of technology in todays vehicles is changing faster than ever. Exotic materials and methods have become common on practically every make and model vehicle. The proliferation of construction methods and materials is going to continue. Detailed technical repair information from manufacturers on structural, cosmetic repairs, restraint systems, advanced driver assist systems, materials, glass operations and even, interior trim retainers, now exists. Every estimate written needs to be thoroughly researched and carefully documented to ensure the estimate is technically correct following all O.E. repair specifications. PPG MVP Advanced Estimating 2019 was designed to assist todays estimator in consistently identifying and documenting a technically correct estimate.

10/29/2019
10/30/2019
Edina, MN
Minneapolis BDC

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Advanced Estimating 2019
Advanced Estimating 2019
ADVANCED TRAINING FOR THE ESTIMATING PROFESSIONAL

The advancement of technology in todays vehicles is changing faster than ever. Exotic materials and methods have become common on practically every make and model vehicle. The proliferation of construction methods and materials is going to continue. Detailed technical repair information from manufacturers on structural, cosmetic repairs, restraint systems, advanced driver assist systems, materials, glass operations and even, interior trim retainers, now exists. Every estimate written needs to be thoroughly researched and carefully documented to ensure the estimate is technically correct following all O.E. repair specifications. PPG MVP Advanced Estimating 2019 was designed to assist todays estimator in consistently identifying and documenting a technically correct estimate.

11/5/2019
11/6/2019
Concord, CA
San Francisco BDC

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Elevating the Customer Experience
Elevating the Customer Experience
Turning Satisfied Customers into Loyal Customers!

Elevating the Customer Experience provides a practical approach to customer satisfaction that will knock the socks off your customers, as well as your competition. Discover how creating
“Memorable Experiences” can provide a true competitive advantage by making extraordinary customer service the centerpiece of your marketing strategy.

11/5/2019
11/6/2019
Edmonton, AB
DoubleTree by Hilton West Edmonton

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Advanced Estimating 2019
Advanced Estimating 2019
ADVANCED TRAINING FOR THE ESTIMATING PROFESSIONAL

The advancement of technology in todays vehicles is changing faster than ever. Exotic materials and methods have become common on practically every make and model vehicle. The proliferation of construction methods and materials is going to continue. Detailed technical repair information from manufacturers on structural, cosmetic repairs, restraint systems, advanced driver assist systems, materials, glass operations and even, interior trim retainers, now exists. Every estimate written needs to be thoroughly researched and carefully documented to ensure the estimate is technically correct following all O.E. repair specifications. PPG MVP Advanced Estimating 2019 was designed to assist todays estimator in consistently identifying and documenting a technically correct estimate.

11/7/2019
11/8/2019
Carlsbad, CA
Cape Rey Carlsbad Beach

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Elevating the Customer Experience
Elevating the Customer Experience
Turning Satisfied Customers into Loyal Customers!

Elevating the Customer Experience provides a practical approach to customer satisfaction that will knock the socks off your customers, as well as your competition. Discover how creating
“Memorable Experiences” can provide a true competitive advantage by making extraordinary customer service the centerpiece of your marketing strategy.

11/12/2019
11/13/2019
Albuquerque, NM
DoubleTree by Hilton

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Refinish Area Optimization
Refinish Area Optimization
How to Maximize Throughput and Profit in Your Paint Department

Advancing technologies in automotive refinish products and the equipment available today positions collision centers for exceptional Refinishing Area Optimization. However, even with the exceptional refinish products and the best equipment available, throughput poses some unique challenges for today’s collision centers. The MVP Refinish Area Optimization class takes an in-depth look into the key areas that influence paint shop profitability in a negative way.  We then look at the practical solutions used by progressive collision centers to improve throughput performance and enable vehicles to flow smoothly through the production process. Participants will learn these foundational principles and how to address the key contributing factors that drain production efficiencies and squash profits in our Refinish areas.

11/12/2019
11/12/2019
Glen Burnie, MD
Baltimore BDC

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Fundamentals of Estimating
Fundamentals of Estimating
Fundamental Skills for Achieving Cost Performance
The damage estimate is the critical first step in the repair process. Using real-world case studies, this 1-day course provides an in-depth review of the estimating process as well as the best practices and tools for creating technically-accurate estimates that ensure established targets for quality, speed and costs are met. Estimating is a key area of focus when looking for process improvement opportunities. This popular 1-day course encompasses major enhancements to further help guide participants on effective methods of creating accurate estimates that can improve workflow, reduce waste and enhance quality, speed and cost performance of the organization. It provide estimators with a balanced combination of throughput performance fundamentals and, damage assessment and estimating guidelines for improving quality, speed and cost performance. Real-world case models are studied to help participants identify estimating improvement opportunities.
 
11/12/2019
11/12/2019
Edina, MN
Minneapolis BDC

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Business of Parts Management
Business of Parts Management
THE BUSINESS OF MANAGING PARTS FOR COLLISION REPAIR

Collision parts sales represent 40% or more of a typical collision center’s sales volume and are critical to achieving delivery and cycle time goals. Given this contribution to the repair process and profitability, parts must be managed with structure, organization, and critical timing included in solid business processes. This seminar will focus on the key processes of ordering, receiving, storage, delivery, and returns for collision center parts. Additionally, this course identifies the key business management practices as well as lean principles for value stream management, work standardization, and ongoing improvement. 5S Workplace Organization for collision parts will be covered to introduce best practices and improvement techniques to ensure good handling of parts inventory.

11/13/2019
11/13/2019
Glen Burnie, MD
Baltimore BDC

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Administrative Process Improvement
Administrative Process Improvement
ANALYIZING AND IMPROVING THE ADMINISTRATIVE PROCESS
Production, customer experience, photo estimates, payroll, parts, payables, receivables, cash flow, insurer relations…the list goes on and on managing/owning a modern collision repair center. There was a time when we needed 1 office person for every 4 or 5 production staff. Then the ratio was 1:3 and now it is getting closer to 1:1.
Is your admin staff adequate for your current workload? Are the right people assigned the right tasks? Could you repair more vehicles without adding admin staff? Does your admin staff have the necessary skills to sustain and grow your business? How should they be trained? What training do they need? Many shops are struggling with these same questions.
This one-day interactive class was designed to help you answer these questions. Using a process that has been successful working with PPG customers you will learn how to process map the admin process, assign duties aligned with roles, evaluate skills, determine training needs and develop an administrative action plan.
11/13/2019
11/13/2019
Edina, MN
Minneapolis BDC

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Production & Cycle Time Management
Production & Cycle Time Management
The Essentials of Maximizing Throughput Performance

Demands on cycle time are increasing at lighting pace. This course focuses on “keys-to-keys” practical applications used by progressive collision centers to improve cycle time performance and enable vehicles to flow smoothly through the production process. Participants will also gain insight to successfully manage the most important asset in a collision center—the production staff! Come learn the foundational principles and improvements that can be implemented on the shop floor to dramatically advance production and reduce cycle time in your shop.

11/19/2019
11/20/2019
Sandy, UT
Hilton Garden Inn Salt Lake City

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Advanced Estimating 2019
Advanced Estimating 2019
ADVANCED TRAINING FOR THE ESTIMATING PROFESSIONAL

The advancement of technology in todays vehicles is changing faster than ever. Exotic materials and methods have become common on practically every make and model vehicle. The proliferation of construction methods and materials is going to continue. Detailed technical repair information from manufacturers on structural, cosmetic repairs, restraint systems, advanced driver assist systems, materials, glass operations and even, interior trim retainers, now exists. Every estimate written needs to be thoroughly researched and carefully documented to ensure the estimate is technically correct following all O.E. repair specifications. PPG MVP Advanced Estimating 2019 was designed to assist todays estimator in consistently identifying and documenting a technically correct estimate.

11/19/2019
11/20/2019
Smyrna, GA
Atlanta BDC

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Professional Selling Skills
Professional Selling Skills
THE INSIGHTS AND SKILLS OF THE SALES PROFESSIONAL Your staff influences the perception and experience that the guest is having with your shop. Customer service staff, estimators, production managers, and managers may all have touch points with our clients. Do they understand how to influence the guests experience and connect with that client to create a bond that will foster an ongoing relationship? PPG MVP Professional Selling Skills is designed to provide the knowledge, skills and insights of the sales professional. Knowing what questions to ask, how to handle objections and pickup on buying signals are core competencies to close sales and build rapport. These skills are essential to drive high CSI and customer retention with today's consumer. Available as a one day class or a two day experiential workshop, this offering addresses this common skills gap in the industry.

 
11/26/2019
11/26/2019
Naperville, IL
Chicago BDC

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Production & Cycle Time Management
Production & Cycle Time Management
The Essentials of Maximizing Throughput Performance

Demands on cycle time are increasing at lighting pace. This course focuses on “keys-to-keys” practical applications used by progressive collision centers to improve cycle time performance and enable vehicles to flow smoothly through the production process. Participants will also gain insight to successfully manage the most important asset in a collision center—the production staff! Come learn the foundational principles and improvements that can be implemented on the shop floor to dramatically advance production and reduce cycle time in your shop.

12/10/2019
12/11/2019
Colorado Springs, CO
Doubletree Hotel

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Production & Cycle Time Management
Production & Cycle Time Management
The Essentials of Maximizing Throughput Performance

Demands on cycle time are increasing at lighting pace. This course focuses on “keys-to-keys” practical applications used by progressive collision centers to improve cycle time performance and enable vehicles to flow smoothly through the production process. Participants will also gain insight to successfully manage the most important asset in a collision center—the production staff! Come learn the foundational principles and improvements that can be implemented on the shop floor to dramatically advance production and reduce cycle time in your shop.

12/10/2019
12/11/2019
Glen Burnie, MD
Baltimore BDC

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Administrative Process Improvement
Administrative Process Improvement
ANALYIZING AND IMPROVING THE ADMINISTRATIVE PROCESS
Production, customer experience, photo estimates, payroll, parts, payables, receivables, cash flow, insurer relations…the list goes on and on managing/owning a modern collision repair center. There was a time when we needed 1 office person for every 4 or 5 production staff. Then the ratio was 1:3 and now it is getting closer to 1:1.
Is your admin staff adequate for your current workload? Are the right people assigned the right tasks? Could you repair more vehicles without adding admin staff? Does your admin staff have the necessary skills to sustain and grow your business? How should they be trained? What training do they need? Many shops are struggling with these same questions.
This one-day interactive class was designed to help you answer these questions. Using a process that has been successful working with PPG customers you will learn how to process map the admin process, assign duties aligned with roles, evaluate skills, determine training needs and develop an administrative action plan.
12/10/2019
12/10/2019
Mississauga, ON
Toronto BDC

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