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Elevating the Customer Experience provides a practical approach to customer satisfaction that will knock the socks off your customers, as well as your competition. Discover how creating
“Memorable Experiences” can provide a true competitive advantage by making extraordinary customer service the centerpiece of your marketing strategy.

Advancing technologies in automotive refinish products and the equipment available today positions collision centers for exceptional Refinishing Area Optimization. However, even with the exceptional refinish products and the best equipment available, throughput poses some unique challenges for today’s collision centers. The MVP Refinish Area Optimization class takes an in-depth look into the key areas that influence paint shop profitability in a negative way.  We then look at the practical solutions used by progressive collision centers to improve throughput performance and enable vehicles to flow smoothly through the production process. Participants will learn these foundational principles and how to address the key contributing factors that drain production efficiencies and squash profits in our Refinish areas.

Understanding critical metrics for collision center operations

This course provides new owners, new managers, and potential candidates for management with the basic accounting and financial fundamentals to better understand what drives overall business performance.

Understanding critical metrics for collision center operations

This course provides new owners, new managers, and potential candidates for management with the basic accounting and financial fundamentals to better understand what drives overall business performance.

Demands on cycle time are increasing at lighting pace. This course focuses on “keys-to-keys” practical applications used by progressive collision centers to improve cycle time performance and enable vehicles to flow smoothly through the production process. Participants will also gain insight to successfully manage the most important asset in a collision center—the production staff! Come learn the foundational principles and improvements that can be implemented on the shop floor to dramatically advance production and reduce cycle time in your shop.

The advancement of technology in todays vehicles is changing faster than ever. Exotic materials and methods have become common on practically every make and model vehicle. The proliferation of construction methods and materials is going to continue. Detailed technical repair information from manufacturers on structural, cosmetic repairs, restraint systems, advanced driver assist systems, materials, glass operations and even, interior trim retainers, now exists. Every estimate written needs to be thoroughly researched and carefully documented to ensure the estimate is technically correct following all O.E. repair specifications. PPG MVP Advanced Estimating 2019 was designed to assist todays estimator in consistently identifying and documenting a technically correct estimate.

Demands on cycle time are increasing at lighting pace. This course focuses on “keys-to-keys” practical applications used by progressive collision centers to improve cycle time performance and enable vehicles to flow smoothly through the production process. Participants will also gain insight to successfully manage the most important asset in a collision center—the production staff! Come learn the foundational principles and improvements that can be implemented on the shop floor to dramatically advance production and reduce cycle time in your shop.

The advancement of technology in todays vehicles is changing faster than ever. Exotic materials and methods have become common on practically every make and model vehicle. The proliferation of construction methods and materials is going to continue. Detailed technical repair information from manufacturers on structural, cosmetic repairs, restraint systems, advanced driver assist systems, materials, glass operations and even, interior trim retainers, now exists. Every estimate written needs to be thoroughly researched and carefully documented to ensure the estimate is technically correct following all O.E. repair specifications. PPG MVP Advanced Estimating 2019 was designed to assist todays estimator in consistently identifying and documenting a technically correct estimate.

Understanding critical metrics for collision center operations

This course provides new owners, new managers, and potential candidates for management with the basic accounting and financial fundamentals to better understand what drives overall business performance.

The advancement of technology in todays vehicles is changing faster than ever. Exotic materials and methods have become common on practically every make and model vehicle. The proliferation of construction methods and materials is going to continue. Detailed technical repair information from manufacturers on structural, cosmetic repairs, restraint systems, advanced driver assist systems, materials, glass operations and even, interior trim retainers, now exists. Every estimate written needs to be thoroughly researched and carefully documented to ensure the estimate is technically correct following all O.E. repair specifications. PPG MVP Advanced Estimating 2019 was designed to assist todays estimator in consistently identifying and documenting a technically correct estimate.

The advancement of technology in todays vehicles is changing faster than ever. Exotic materials and methods have become common on practically every make and model vehicle. The proliferation of construction methods and materials is going to continue. Detailed technical repair information from manufacturers on structural, cosmetic repairs, restraint systems, advanced driver assist systems, materials, glass operations and even, interior trim retainers, now exists. Every estimate written needs to be thoroughly researched and carefully documented to ensure the estimate is technically correct following all O.E. repair specifications. PPG MVP Advanced Estimating 2019 was designed to assist todays estimator in consistently identifying and documenting a technically correct estimate.

Understanding critical metrics for collision center operations

This course provides new owners, new managers, and potential candidates for management with the basic accounting and financial fundamentals to better understand what drives overall business performance.