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NEW Advanced Estimating class
NEW Advanced Estimating class
Critical Estimating Skills for Achieving Quality, Speed & Cost Performance

The damage estimate is the critical first step in the repair process. Doing it right consistently and throughput performance, insurance relations and profitability can improve dramatically. Get it wrong and vehicles sit and wait for supplement approvals as overall performance and customer satisfaction diminishes. Using real-world case studies, this 2-day course provides an in-depth review of the estimating process as well as the best practices and tools for creating technically-accurate estimates that ensure established targets for quality, speed and costs are met. Estimating is a key area of focus when looking for process improvement opportunities. This popular 2-day course encompasses major enhancements to further help guide participants on effective methods of creating accurate estimates that can improve workflow, reduce waste and enhance quality, speed and cost performance of the organization. It provide estimators with a balanced combination of throughput performance fundamentals and, damage assessment and estimating guidelines for improving quality, speed and cost performance. Real-world case models are studied to help participants identify estimating improvement opportunities.

3/6/2018
3/7/2018
Woburn, MA
Courtyard Boston North

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Business of Parts Management
Business of Parts Management
THE BUSINESS OF MANAGING PARTS FOR COLLISION REPAIR

Collision parts sales represent 40% or more of a typical collision center’s sales volume and are critical to achieving delivery and cycle time goals. Given this contribution to the repair process and profitability, parts must be managed with structure, organization, and critical timing included in solid business processes. This seminar will focus on the key processes of ordering, receiving, storage, delivery, and returns for collision center parts. Additionally, this course identifies the key business management practices as well as lean principles for value stream management, work standardization, and ongoing improvement. 5S Workplace Organization for collision parts will be covered to introduce best practices and improvement techniques to ensure good handling of parts inventory.

3/13/2018
3/13/2018
Westminster, CO
DoubleTree by Hilton

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NEW Advanced Estimating class
NEW Advanced Estimating class
Critical Estimating Skills for Achieving Quality, Speed & Cost Performance

The damage estimate is the critical first step in the repair process. Doing it right consistently and throughput performance, insurance relations and profitability can improve dramatically. Get it wrong and vehicles sit and wait for supplement approvals as overall performance and customer satisfaction diminishes. Using real-world case studies, this 2-day course provides an in-depth review of the estimating process as well as the best practices and tools for creating technically-accurate estimates that ensure established targets for quality, speed and costs are met. Estimating is a key area of focus when looking for process improvement opportunities. This popular 2-day course encompasses major enhancements to further help guide participants on effective methods of creating accurate estimates that can improve workflow, reduce waste and enhance quality, speed and cost performance of the organization. It provide estimators with a balanced combination of throughput performance fundamentals and, damage assessment and estimating guidelines for improving quality, speed and cost performance. Real-world case models are studied to help participants identify estimating improvement opportunities.

3/13/2018
3/14/2018
North Kansas City, MO
Kansas City BDC

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Paint Shop Throughput
Paint Shop Throughput
THE APPLICATION OF QUICK CHANGEOVER TO
REDUCE BOOTH CYCLE TIME

Quick Changeover is a critical component of Lean Manufacturing and is a foundation for gaining critical capacity to meet customer demand and grow operations. This seminar will focus on applying quick changeover techniques and principles to the refinish area within collision repair, more specifically, to optimize booth cycles for any shop faced with needing to gain capacity and throughput while being held back by the current cycle time of their booths.
3/15/2018
3/15/2018
Sandy, UT
Courtyard Sandy

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NEW Advanced Estimating class
NEW Advanced Estimating class
Critical Estimating Skills for Achieving Quality, Speed & Cost Performance

The damage estimate is the critical first step in the repair process. Doing it right consistently and throughput performance, insurance relations and profitability can improve dramatically. Get it wrong and vehicles sit and wait for supplement approvals as overall performance and customer satisfaction diminishes. Using real-world case studies, this 2-day course provides an in-depth review of the estimating process as well as the best practices and tools for creating technically-accurate estimates that ensure established targets for quality, speed and costs are met. Estimating is a key area of focus when looking for process improvement opportunities. This popular 2-day course encompasses major enhancements to further help guide participants on effective methods of creating accurate estimates that can improve workflow, reduce waste and enhance quality, speed and cost performance of the organization. It provide estimators with a balanced combination of throughput performance fundamentals and, damage assessment and estimating guidelines for improving quality, speed and cost performance. Real-world case models are studied to help participants identify estimating improvement opportunities.

3/20/2018
3/21/2018
Glen Burnie, MD
Baltimore BDC

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Business of Parts Management
Business of Parts Management
THE BUSINESS OF MANAGING PARTS FOR COLLISION REPAIR

Collision parts sales represent 40% or more of a typical collision center’s sales volume and are critical to achieving delivery and cycle time goals. Given this contribution to the repair process and profitability, parts must be managed with structure, organization, and critical timing included in solid business processes. This seminar will focus on the key processes of ordering, receiving, storage, delivery, and returns for collision center parts. Additionally, this course identifies the key business management practices as well as lean principles for value stream management, work standardization, and ongoing improvement. 5S Workplace Organization for collision parts will be covered to introduce best practices and improvement techniques to ensure good handling of parts inventory.

3/20/2018
3/20/2018
Vancouver, WA
The Heathman Lodge

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NEW Advanced Estimating class
NEW Advanced Estimating class
Critical Estimating Skills for Achieving Quality, Speed & Cost Performance

The damage estimate is the critical first step in the repair process. Doing it right consistently and throughput performance, insurance relations and profitability can improve dramatically. Get it wrong and vehicles sit and wait for supplement approvals as overall performance and customer satisfaction diminishes. Using real-world case studies, this 2-day course provides an in-depth review of the estimating process as well as the best practices and tools for creating technically-accurate estimates that ensure established targets for quality, speed and costs are met. Estimating is a key area of focus when looking for process improvement opportunities. This popular 2-day course encompasses major enhancements to further help guide participants on effective methods of creating accurate estimates that can improve workflow, reduce waste and enhance quality, speed and cost performance of the organization. It provide estimators with a balanced combination of throughput performance fundamentals and, damage assessment and estimating guidelines for improving quality, speed and cost performance. Real-world case models are studied to help participants identify estimating improvement opportunities.

3/21/2018
3/22/2018
Henrietta, NY
RIT Inn & Conference Center

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Business of Parts Management
Business of Parts Management
THE BUSINESS OF MANAGING PARTS FOR COLLISION REPAIR

Collision parts sales represent 40% or more of a typical collision center’s sales volume and are critical to achieving delivery and cycle time goals. Given this contribution to the repair process and profitability, parts must be managed with structure, organization, and critical timing included in solid business processes. This seminar will focus on the key processes of ordering, receiving, storage, delivery, and returns for collision center parts. Additionally, this course identifies the key business management practices as well as lean principles for value stream management, work standardization, and ongoing improvement. 5S Workplace Organization for collision parts will be covered to introduce best practices and improvement techniques to ensure good handling of parts inventory.

3/22/2018
3/22/2018
Concord, CA
San Francisco BDC

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NEW Advanced Estimating class
NEW Advanced Estimating class
Critical Estimating Skills for Achieving Quality, Speed & Cost Performance

The damage estimate is the critical first step in the repair process. Doing it right consistently and throughput performance, insurance relations and profitability can improve dramatically. Get it wrong and vehicles sit and wait for supplement approvals as overall performance and customer satisfaction diminishes. Using real-world case studies, this 2-day course provides an in-depth review of the estimating process as well as the best practices and tools for creating technically-accurate estimates that ensure established targets for quality, speed and costs are met. Estimating is a key area of focus when looking for process improvement opportunities. This popular 2-day course encompasses major enhancements to further help guide participants on effective methods of creating accurate estimates that can improve workflow, reduce waste and enhance quality, speed and cost performance of the organization. It provide estimators with a balanced combination of throughput performance fundamentals and, damage assessment and estimating guidelines for improving quality, speed and cost performance. Real-world case models are studied to help participants identify estimating improvement opportunities.

4/3/2018
4/4/2018
Bismark, ND
Radisson Inn Downtown

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Business of Parts Management
Business of Parts Management
THE BUSINESS OF MANAGING PARTS FOR COLLISION REPAIR

Collision parts sales represent 40% or more of a typical collision center’s sales volume and are critical to achieving delivery and cycle time goals. Given this contribution to the repair process and profitability, parts must be managed with structure, organization, and critical timing included in solid business processes. This seminar will focus on the key processes of ordering, receiving, storage, delivery, and returns for collision center parts. Additionally, this course identifies the key business management practices as well as lean principles for value stream management, work standardization, and ongoing improvement. 5S Workplace Organization for collision parts will be covered to introduce best practices and improvement techniques to ensure good handling of parts inventory.

4/3/2018
4/3/2018
Ontario, CA
Los Angeles BDC

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Elevating the Customer Experience
Elevating the Customer Experience
Turning Satisfied Customers into Loyal Customers!

Elevating the Customer Experience provides a practical approach to customer satisfaction that will knock the socks off your customers, as well as your competition. Discover how creating
“Memorable Experiences” can provide a true competitive advantage by making extraordinary customer service the centerpiece of your marketing strategy.

4/4/2018
4/5/2018
Glen Burnie, MD
Baltimore BDC

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Green Belt Training
Green Belt Training
The Practical Application of Lean Six Sigma Tailored for Collision Repair

MVP Green Belt Training is a comprehensive, 3.5 day training program based on the practical application of Lean Six Sigma tailored for collision repair. The curriculum has been carefully developed to provide an effective balance between teaching the proven science behind process improvement and implementing practical solutions for driving best-in-class performance at your collision center. Intense classroom and shop floor exercises are all aimed at giving your shop the competitive advantage of Quality, Speed and Cost.

4/10/2018
4/12/2018
Kissimmee, FL
Embassy Suites Orlando/Kissimmee

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NEW Advanced Estimating class
NEW Advanced Estimating class
Critical Estimating Skills for Achieving Quality, Speed & Cost Performance

The damage estimate is the critical first step in the repair process. Doing it right consistently and throughput performance, insurance relations and profitability can improve dramatically. Get it wrong and vehicles sit and wait for supplement approvals as overall performance and customer satisfaction diminishes. Using real-world case studies, this 2-day course provides an in-depth review of the estimating process as well as the best practices and tools for creating technically-accurate estimates that ensure established targets for quality, speed and costs are met. Estimating is a key area of focus when looking for process improvement opportunities. This popular 2-day course encompasses major enhancements to further help guide participants on effective methods of creating accurate estimates that can improve workflow, reduce waste and enhance quality, speed and cost performance of the organization. It provide estimators with a balanced combination of throughput performance fundamentals and, damage assessment and estimating guidelines for improving quality, speed and cost performance. Real-world case models are studied to help participants identify estimating improvement opportunities.

4/10/2018
4/11/2018
Anchorage, AK
Courtyard Anchorage Airport

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Paint Shop Throughput
Paint Shop Throughput
THE APPLICATION OF QUICK CHANGEOVER TO
REDUCE BOOTH CYCLE TIME

Quick Changeover is a critical component of Lean Manufacturing and is a foundation for gaining critical capacity to meet customer demand and grow operations. This seminar will focus on applying quick changeover techniques and principles to the refinish area within collision repair, more specifically, to optimize booth cycles for any shop faced with needing to gain capacity and throughput while being held back by the current cycle time of their booths.
4/10/2018
4/10/2018
Seaside, CA
Embassy Suites

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Business of Parts Management
Business of Parts Management
THE BUSINESS OF MANAGING PARTS FOR COLLISION REPAIR

Collision parts sales represent 40% or more of a typical collision center’s sales volume and are critical to achieving delivery and cycle time goals. Given this contribution to the repair process and profitability, parts must be managed with structure, organization, and critical timing included in solid business processes. This seminar will focus on the key processes of ordering, receiving, storage, delivery, and returns for collision center parts. Additionally, this course identifies the key business management practices as well as lean principles for value stream management, work standardization, and ongoing improvement. 5S Workplace Organization for collision parts will be covered to introduce best practices and improvement techniques to ensure good handling of parts inventory.

4/10/2018
4/10/2018
North Kansas City, MO
Kansas City BDC

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Business of Parts Management
Business of Parts Management
THE BUSINESS OF MANAGING PARTS FOR COLLISION REPAIR

Collision parts sales represent 40% or more of a typical collision center’s sales volume and are critical to achieving delivery and cycle time goals. Given this contribution to the repair process and profitability, parts must be managed with structure, organization, and critical timing included in solid business processes. This seminar will focus on the key processes of ordering, receiving, storage, delivery, and returns for collision center parts. Additionally, this course identifies the key business management practices as well as lean principles for value stream management, work standardization, and ongoing improvement. 5S Workplace Organization for collision parts will be covered to introduce best practices and improvement techniques to ensure good handling of parts inventory.

4/11/2018
4/11/2018
North Kansas City, MO
Kansas City BDC

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NEW Advanced Estimating class
NEW Advanced Estimating class
Critical Estimating Skills for Achieving Quality, Speed & Cost Performance

The damage estimate is the critical first step in the repair process. Doing it right consistently and throughput performance, insurance relations and profitability can improve dramatically. Get it wrong and vehicles sit and wait for supplement approvals as overall performance and customer satisfaction diminishes. Using real-world case studies, this 2-day course provides an in-depth review of the estimating process as well as the best practices and tools for creating technically-accurate estimates that ensure established targets for quality, speed and costs are met. Estimating is a key area of focus when looking for process improvement opportunities. This popular 2-day course encompasses major enhancements to further help guide participants on effective methods of creating accurate estimates that can improve workflow, reduce waste and enhance quality, speed and cost performance of the organization. It provide estimators with a balanced combination of throughput performance fundamentals and, damage assessment and estimating guidelines for improving quality, speed and cost performance. Real-world case models are studied to help participants identify estimating improvement opportunities.

4/12/2018
4/13/2018
Houston, TX
Houston BDC

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NEW Advanced Estimating class
NEW Advanced Estimating class
Critical Estimating Skills for Achieving Quality, Speed & Cost Performance

The damage estimate is the critical first step in the repair process. Doing it right consistently and throughput performance, insurance relations and profitability can improve dramatically. Get it wrong and vehicles sit and wait for supplement approvals as overall performance and customer satisfaction diminishes. Using real-world case studies, this 2-day course provides an in-depth review of the estimating process as well as the best practices and tools for creating technically-accurate estimates that ensure established targets for quality, speed and costs are met. Estimating is a key area of focus when looking for process improvement opportunities. This popular 2-day course encompasses major enhancements to further help guide participants on effective methods of creating accurate estimates that can improve workflow, reduce waste and enhance quality, speed and cost performance of the organization. It provide estimators with a balanced combination of throughput performance fundamentals and, damage assessment and estimating guidelines for improving quality, speed and cost performance. Real-world case models are studied to help participants identify estimating improvement opportunities.

4/17/2018
4/18/2018
Smyrna, GA
Atlanta BDC

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Business in the 21st Century
Business in the 21st Century

Your Road Map to Success

This 2-day course provides owners and managers with a full array of proven tools, information and advice on how to position their collision repair business for success. Topics such as strategic thinking, business strategy, benchmarking, compensation planning, marketing strategy and human resource management are among the critical key areas addressed. The course also provides a comprehensive understanding of how to use the Key Performance Indicators to identify opportunities for improvement, develop a business plan, set target performance, use a scoreboard to drive improvements, track progress and develop a culture of continuous improvement.

4/17/2018
4/18/2018
Los Angeles, CA
TBD Los Angeles

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NEW Advanced Estimating class
NEW Advanced Estimating class
Critical Estimating Skills for Achieving Quality, Speed & Cost Performance

The damage estimate is the critical first step in the repair process. Doing it right consistently and throughput performance, insurance relations and profitability can improve dramatically. Get it wrong and vehicles sit and wait for supplement approvals as overall performance and customer satisfaction diminishes. Using real-world case studies, this 2-day course provides an in-depth review of the estimating process as well as the best practices and tools for creating technically-accurate estimates that ensure established targets for quality, speed and costs are met. Estimating is a key area of focus when looking for process improvement opportunities. This popular 2-day course encompasses major enhancements to further help guide participants on effective methods of creating accurate estimates that can improve workflow, reduce waste and enhance quality, speed and cost performance of the organization. It provide estimators with a balanced combination of throughput performance fundamentals and, damage assessment and estimating guidelines for improving quality, speed and cost performance. Real-world case models are studied to help participants identify estimating improvement opportunities.

4/18/2018
4/19/2018
Edina, MN
Minneapolis BDC

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Business of Parts Management
Business of Parts Management
THE BUSINESS OF MANAGING PARTS FOR COLLISION REPAIR

Collision parts sales represent 40% or more of a typical collision center’s sales volume and are critical to achieving delivery and cycle time goals. Given this contribution to the repair process and profitability, parts must be managed with structure, organization, and critical timing included in solid business processes. This seminar will focus on the key processes of ordering, receiving, storage, delivery, and returns for collision center parts. Additionally, this course identifies the key business management practices as well as lean principles for value stream management, work standardization, and ongoing improvement. 5S Workplace Organization for collision parts will be covered to introduce best practices and improvement techniques to ensure good handling of parts inventory.

4/19/2018
4/19/2018
Concord, NC
Embassy Suites Concord

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Green Belt Training
Green Belt Training
The Practical Application of Lean Six Sigma Tailored for Collision Repair

MVP Green Belt Training is a comprehensive, 3.5 day training program based on the practical application of Lean Six Sigma tailored for collision repair. The curriculum has been carefully developed to provide an effective balance between teaching the proven science behind process improvement and implementing practical solutions for driving best-in-class performance at your collision center. Intense classroom and shop floor exercises are all aimed at giving your shop the competitive advantage of Quality, Speed and Cost.

4/23/2018
4/26/2018
Carlsbad, CA
Hilton Carlsbad Beach

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Production & Cycle Time Management
Production & Cycle Time Management
The Essentials of Maximizing Throughput Performance

Demands on cycle time are increasing at lighting pace. This course focuses on “keys-to-keys” practical applications used by progressive collision centers to improve cycle time performance and enable vehicles to flow smoothly through the production process. Participants will also gain insight to successfully manage the most important asset in a collision center—the production staff! Come learn the foundational principles and improvements that can be implemented on the shop floor to dramatically advance production and reduce cycle time in your shop.

4/24/2018
4/25/2018
Henrietta, NY
RIT Inn & Conference Center

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NEW Advanced Estimating class
NEW Advanced Estimating class
Critical Estimating Skills for Achieving Quality, Speed & Cost Performance

The damage estimate is the critical first step in the repair process. Doing it right consistently and throughput performance, insurance relations and profitability can improve dramatically. Get it wrong and vehicles sit and wait for supplement approvals as overall performance and customer satisfaction diminishes. Using real-world case studies, this 2-day course provides an in-depth review of the estimating process as well as the best practices and tools for creating technically-accurate estimates that ensure established targets for quality, speed and costs are met. Estimating is a key area of focus when looking for process improvement opportunities. This popular 2-day course encompasses major enhancements to further help guide participants on effective methods of creating accurate estimates that can improve workflow, reduce waste and enhance quality, speed and cost performance of the organization. It provide estimators with a balanced combination of throughput performance fundamentals and, damage assessment and estimating guidelines for improving quality, speed and cost performance. Real-world case models are studied to help participants identify estimating improvement opportunities.

4/24/2018
4/25/2018
Kissimmee, FL
Orlando BDC

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NEW Advanced Estimating class
NEW Advanced Estimating class
Critical Estimating Skills for Achieving Quality, Speed & Cost Performance

The damage estimate is the critical first step in the repair process. Doing it right consistently and throughput performance, insurance relations and profitability can improve dramatically. Get it wrong and vehicles sit and wait for supplement approvals as overall performance and customer satisfaction diminishes. Using real-world case studies, this 2-day course provides an in-depth review of the estimating process as well as the best practices and tools for creating technically-accurate estimates that ensure established targets for quality, speed and costs are met. Estimating is a key area of focus when looking for process improvement opportunities. This popular 2-day course encompasses major enhancements to further help guide participants on effective methods of creating accurate estimates that can improve workflow, reduce waste and enhance quality, speed and cost performance of the organization. It provide estimators with a balanced combination of throughput performance fundamentals and, damage assessment and estimating guidelines for improving quality, speed and cost performance. Real-world case models are studied to help participants identify estimating improvement opportunities.

5/1/2018
5/2/2018
Windsor Locks, CT
DoubleTree Bradley Airport

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NEW Advanced Estimating class
NEW Advanced Estimating class
Critical Estimating Skills for Achieving Quality, Speed & Cost Performance

The damage estimate is the critical first step in the repair process. Doing it right consistently and throughput performance, insurance relations and profitability can improve dramatically. Get it wrong and vehicles sit and wait for supplement approvals as overall performance and customer satisfaction diminishes. Using real-world case studies, this 2-day course provides an in-depth review of the estimating process as well as the best practices and tools for creating technically-accurate estimates that ensure established targets for quality, speed and costs are met. Estimating is a key area of focus when looking for process improvement opportunities. This popular 2-day course encompasses major enhancements to further help guide participants on effective methods of creating accurate estimates that can improve workflow, reduce waste and enhance quality, speed and cost performance of the organization. It provide estimators with a balanced combination of throughput performance fundamentals and, damage assessment and estimating guidelines for improving quality, speed and cost performance. Real-world case models are studied to help participants identify estimating improvement opportunities.

5/2/2018
5/3/2018
Naperville, IL
Chicago BDC

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Fundamentals of Estimating
Fundamentals of Estimating
Fundamental Skills for Achieving Cost Performance
The damage estimate is the critical first step in the repair process. Using real-world case studies, this 2-day course provides an in-depth review of the estimating process as well as the best practices and tools for creating technically-accurate estimates that ensure established targets for quality, speed and costs are met. Estimating is a key area of focus when looking for process improvement opportunities. This popular 2-day course encompasses major enhancements to further help guide participants on effective methods of creating accurate estimates that can improve workflow, reduce waste and enhance quality, speed and cost performance of the organization. It provide estimators with a balanced combination of throughput performance fundamentals and, damage assessment and estimating guidelines for improving quality, speed and cost performance. Real-world case models are studied to help participants identify estimating improvement opportunities.
 
5/3/2018
5/3/2018
Houston, TX
Houston BDC

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Green Belt Training
Green Belt Training
The Practical Application of Lean Six Sigma Tailored for Collision Repair

MVP Green Belt Training is a comprehensive, 3.5 day training program based on the practical application of Lean Six Sigma tailored for collision repair. The curriculum has been carefully developed to provide an effective balance between teaching the proven science behind process improvement and implementing practical solutions for driving best-in-class performance at your collision center. Intense classroom and shop floor exercises are all aimed at giving your shop the competitive advantage of Quality, Speed and Cost.

5/15/2018
5/17/2018
Toronto, ON
TBD Toronto

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Accelerated Sales & Marketing Systems
Accelerated Sales & Marketing Systems
When Driven Sales Growth is a Priority

If you desire to accelerate your sales and marketing efforts, this action packed program is a must! Today’s fast-paced collision repair market demands a focused sales and marketing approach that is both innovative and practical. This course will help participants drive a marketing-focused vision into the culture throughout their entire organization. If developing systems, tools and processes to provide consistent sales opportunities and increase closing ratios is important, this course is for you.

5/15/2018
5/16/2018
Ontario, CA
Los Angeles BDC

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Paint Shop Throughput
Paint Shop Throughput
THE APPLICATION OF QUICK CHANGEOVER TO
REDUCE BOOTH CYCLE TIME

Quick Changeover is a critical component of Lean Manufacturing and is a foundation for gaining critical capacity to meet customer demand and grow operations. This seminar will focus on applying quick changeover techniques and principles to the refinish area within collision repair, more specifically, to optimize booth cycles for any shop faced with needing to gain capacity and throughput while being held back by the current cycle time of their booths.
5/15/2018
5/15/2018
Edina, MN
Minneapolis BDC

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Financial Fundamentals for Collision Success
Financial Fundamentals for Collision Success

Understanding critical metrics for collision center operations

This course provides new owners, new managers, and potential candidates for management with the basic accounting and financial fundamentals to better understand what drives overall business performance.

5/16/2018
5/16/2018
Concord, NC
Embassy Suites Concord

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Business of Parts Management
Business of Parts Management
THE BUSINESS OF MANAGING PARTS FOR COLLISION REPAIR

Collision parts sales represent 40% or more of a typical collision center’s sales volume and are critical to achieving delivery and cycle time goals. Given this contribution to the repair process and profitability, parts must be managed with structure, organization, and critical timing included in solid business processes. This seminar will focus on the key processes of ordering, receiving, storage, delivery, and returns for collision center parts. Additionally, this course identifies the key business management practices as well as lean principles for value stream management, work standardization, and ongoing improvement. 5S Workplace Organization for collision parts will be covered to introduce best practices and improvement techniques to ensure good handling of parts inventory.

5/16/2018
5/16/2018
Edina, MN
Minneapolis BDC

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Professional Selling Skills
Professional Selling Skills
THE INSIGHTS AND SKILLS OF THE SALES PROFESSIONAL Your staff influences the perception and experience that the guest is having with your shop. Customer service staff, estimators, production managers, and managers may all have touch points with our clients. Do they understand how to influence the guests experience and connect with that client to create a bond that will foster an ongoing relationship? PPG MVP Professional Selling Skills is designed to provide the knowledge, skills and insights of the sales professional. Knowing what questions to ask, how to handle objections and pickup on buying signals are core competencies to close sales and build rapport. These skills are essential to drive high CSI and customer retention with today's consumer. Available as a one day class or a two day experiential workshop, this offering addresses this common skills gap in the industry.

 
5/17/2018
5/17/2018
Ontario, CA
Los Angeles BDC

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Green Belt Training
Green Belt Training
The Practical Application of Lean Six Sigma Tailored for Collision Repair

MVP Green Belt Training is a comprehensive, 3.5 day training program based on the practical application of Lean Six Sigma tailored for collision repair. The curriculum has been carefully developed to provide an effective balance between teaching the proven science behind process improvement and implementing practical solutions for driving best-in-class performance at your collision center. Intense classroom and shop floor exercises are all aimed at giving your shop the competitive advantage of Quality, Speed and Cost.

5/21/2018
5/24/2018
Allison Park, PA
Pittsburgh BDC

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Production & Cycle Time Management
Production & Cycle Time Management
The Essentials of Maximizing Throughput Performance

Demands on cycle time are increasing at lighting pace. This course focuses on “keys-to-keys” practical applications used by progressive collision centers to improve cycle time performance and enable vehicles to flow smoothly through the production process. Participants will also gain insight to successfully manage the most important asset in a collision center—the production staff! Come learn the foundational principles and improvements that can be implemented on the shop floor to dramatically advance production and reduce cycle time in your shop.

5/29/2018
5/30/2018
Glen Burnie, MD
Baltimore BDC

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Green Belt Training
Green Belt Training
The Practical Application of Lean Six Sigma Tailored for Collision Repair

MVP Green Belt Training is a comprehensive, 3.5 day training program based on the practical application of Lean Six Sigma tailored for collision repair. The curriculum has been carefully developed to provide an effective balance between teaching the proven science behind process improvement and implementing practical solutions for driving best-in-class performance at your collision center. Intense classroom and shop floor exercises are all aimed at giving your shop the competitive advantage of Quality, Speed and Cost.

6/4/2018
6/7/2018
Richmond, VA
TBD Richmond

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Green Belt Training
Green Belt Training
The Practical Application of Lean Six Sigma Tailored for Collision Repair

MVP Green Belt Training is a comprehensive, 3.5 day training program based on the practical application of Lean Six Sigma tailored for collision repair. The curriculum has been carefully developed to provide an effective balance between teaching the proven science behind process improvement and implementing practical solutions for driving best-in-class performance at your collision center. Intense classroom and shop floor exercises are all aimed at giving your shop the competitive advantage of Quality, Speed and Cost.

6/11/2018
6/14/2018
Nashville, TN
TBD Nashville

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NEW Advanced Estimating class
NEW Advanced Estimating class
Critical Estimating Skills for Achieving Quality, Speed & Cost Performance

The damage estimate is the critical first step in the repair process. Doing it right consistently and throughput performance, insurance relations and profitability can improve dramatically. Get it wrong and vehicles sit and wait for supplement approvals as overall performance and customer satisfaction diminishes. Using real-world case studies, this 2-day course provides an in-depth review of the estimating process as well as the best practices and tools for creating technically-accurate estimates that ensure established targets for quality, speed and costs are met. Estimating is a key area of focus when looking for process improvement opportunities. This popular 2-day course encompasses major enhancements to further help guide participants on effective methods of creating accurate estimates that can improve workflow, reduce waste and enhance quality, speed and cost performance of the organization. It provide estimators with a balanced combination of throughput performance fundamentals and, damage assessment and estimating guidelines for improving quality, speed and cost performance. Real-world case models are studied to help participants identify estimating improvement opportunities.

6/12/2018
6/13/2018
Reno, NV
Peppermill Resort Spa Casino

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Business of Parts Management
Business of Parts Management
THE BUSINESS OF MANAGING PARTS FOR COLLISION REPAIR

Collision parts sales represent 40% or more of a typical collision center’s sales volume and are critical to achieving delivery and cycle time goals. Given this contribution to the repair process and profitability, parts must be managed with structure, organization, and critical timing included in solid business processes. This seminar will focus on the key processes of ordering, receiving, storage, delivery, and returns for collision center parts. Additionally, this course identifies the key business management practices as well as lean principles for value stream management, work standardization, and ongoing improvement. 5S Workplace Organization for collision parts will be covered to introduce best practices and improvement techniques to ensure good handling of parts inventory.

6/12/2018
6/12/2018
Glen Burnie, MD
Baltimore BDC

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Green Belt Training
Green Belt Training
The Practical Application of Lean Six Sigma Tailored for Collision Repair

MVP Green Belt Training is a comprehensive, 3.5 day training program based on the practical application of Lean Six Sigma tailored for collision repair. The curriculum has been carefully developed to provide an effective balance between teaching the proven science behind process improvement and implementing practical solutions for driving best-in-class performance at your collision center. Intense classroom and shop floor exercises are all aimed at giving your shop the competitive advantage of Quality, Speed and Cost.

6/19/2018
6/21/2018
Novi, MI
Four Points by Sheraton Novi

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Paint Shop Throughput
Paint Shop Throughput
THE APPLICATION OF QUICK CHANGEOVER TO
REDUCE BOOTH CYCLE TIME

Quick Changeover is a critical component of Lean Manufacturing and is a foundation for gaining critical capacity to meet customer demand and grow operations. This seminar will focus on applying quick changeover techniques and principles to the refinish area within collision repair, more specifically, to optimize booth cycles for any shop faced with needing to gain capacity and throughput while being held back by the current cycle time of their booths.
7/10/2018
7/10/2018
Los Angeles, CA
TBD Los Angeles

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Business of Parts Management
Business of Parts Management
THE BUSINESS OF MANAGING PARTS FOR COLLISION REPAIR

Collision parts sales represent 40% or more of a typical collision center’s sales volume and are critical to achieving delivery and cycle time goals. Given this contribution to the repair process and profitability, parts must be managed with structure, organization, and critical timing included in solid business processes. This seminar will focus on the key processes of ordering, receiving, storage, delivery, and returns for collision center parts. Additionally, this course identifies the key business management practices as well as lean principles for value stream management, work standardization, and ongoing improvement. 5S Workplace Organization for collision parts will be covered to introduce best practices and improvement techniques to ensure good handling of parts inventory.

7/11/2018
7/11/2018
Los Angeles, CA
TBD Los Angeles

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NEW Advanced Estimating class
NEW Advanced Estimating class
Critical Estimating Skills for Achieving Quality, Speed & Cost Performance

The damage estimate is the critical first step in the repair process. Doing it right consistently and throughput performance, insurance relations and profitability can improve dramatically. Get it wrong and vehicles sit and wait for supplement approvals as overall performance and customer satisfaction diminishes. Using real-world case studies, this 2-day course provides an in-depth review of the estimating process as well as the best practices and tools for creating technically-accurate estimates that ensure established targets for quality, speed and costs are met. Estimating is a key area of focus when looking for process improvement opportunities. This popular 2-day course encompasses major enhancements to further help guide participants on effective methods of creating accurate estimates that can improve workflow, reduce waste and enhance quality, speed and cost performance of the organization. It provide estimators with a balanced combination of throughput performance fundamentals and, damage assessment and estimating guidelines for improving quality, speed and cost performance. Real-world case models are studied to help participants identify estimating improvement opportunities.

9/4/2018
9/5/2018
Ontario, CA
Los Angeles BDC

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Green Belt Training
Green Belt Training
The Practical Application of Lean Six Sigma Tailored for Collision Repair

MVP Green Belt Training is a comprehensive, 3.5 day training program based on the practical application of Lean Six Sigma tailored for collision repair. The curriculum has been carefully developed to provide an effective balance between teaching the proven science behind process improvement and implementing practical solutions for driving best-in-class performance at your collision center. Intense classroom and shop floor exercises are all aimed at giving your shop the competitive advantage of Quality, Speed and Cost.

10/8/2018
10/11/2018
Anaheim, CA
TBD Anaheim

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Green Belt Training
Green Belt Training
The Practical Application of Lean Six Sigma Tailored for Collision Repair

MVP Green Belt Training is a comprehensive, 3.5 day training program based on the practical application of Lean Six Sigma tailored for collision repair. The curriculum has been carefully developed to provide an effective balance between teaching the proven science behind process improvement and implementing practical solutions for driving best-in-class performance at your collision center. Intense classroom and shop floor exercises are all aimed at giving your shop the competitive advantage of Quality, Speed and Cost.

11/5/2018
11/8/2018
Columbia, SC
Hilton Garden Inn Columbia/Harbison

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Green Belt Training
Green Belt Training
The Practical Application of Lean Six Sigma Tailored for Collision Repair

MVP Green Belt Training is a comprehensive, 3.5 day training program based on the practical application of Lean Six Sigma tailored for collision repair. The curriculum has been carefully developed to provide an effective balance between teaching the proven science behind process improvement and implementing practical solutions for driving best-in-class performance at your collision center. Intense classroom and shop floor exercises are all aimed at giving your shop the competitive advantage of Quality, Speed and Cost.

12/3/2018
12/6/2018
Wareham, MA
TownPlace Suites - Wareham

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