Read More about TWI for Collision
Training Within Industry (TWI) was Developed by the U.S. Government and Manufacturers during the early 1940s as a way to dramatically boost industrial production during World War II, TWI was subsequently used to rebuild Japan’s infrastructure after the war ended. It also formed the foundation for a skills based system of developing people within the acclaimed Toyota Production System. In fact TWI is still used by Toyota today and is referred to by many as the “Roots of Lean.”
Core principles of the TWI training system for skill building include:
- Simplicity
- A blueprinted process requiring minimal time
- Adherence to a “learning by doing” discipline
- A “train the trainer” approach to enable spreading the principles across the organization
PPG MVP Business Solutions has taken this powerful foundation and developed a practical application specific to collision repair—and the challenges faced by today’s collision center owners and operators.
The
MVP Business Solutions Team has leveraged the TWI approach to skills based training and continuous improvement, tapping into its proven methodology and tailoring it for collision repair. Improving any process requires development of best practices, and then getting people to perform the best practices consistently. If the best practice cannot be performed consistently, continuous improvement becomes an elusive goal.
While the individual courses are not dependent on each other, the benefits are optimized when managers, team leaders and others responsible for leading process improvements complete all three training programs. The combination of the three programs focuses on the results of process stability, continuous [process] improvement, causing and sustaining change, and job satisfaction.