MVP Business Solution

NEW Advanced Estimating class
Course Overview

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The PPG MVP Advanced Estimating class delivers knowledge, skills AND current industry information.

Knowledge, skills and information for the professional estimator are the foundation of this class. Repair professionals are dealing with amazing advancements in vehicle technology and professional estimators must know how to locate accurate information quickly. Having the right information must be accompanied by the knowledge to construct an accurate estimate and repair file that accelerates the repair process and exceeds the customer’s expectations. This class will explore how to master the skills needed to have detailed and specific documentation to facilitate payment consistently from work providers. Case studies and estimating exercises result in an engaging learning experience. Advanced Estimating is continuing education for today’s collision repair professional.

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COURSE OBJECTIVE
To help enhance estimating skills, customer and insurer relationships, cycle time, throughput profitability.

TOPICS COVERED


THE ESTIMATE PROCESS & EXCEEDING CUSTOMER EXPECTATIONS – The estimate process has a dramatic influence on customer satisfaction. Learn how to position your shop for exceptional CSI.

TECHNICAL INFORMATION RESOURCES – Complex construction materials and safety technology are evolving rapidly. Knowing where and how to obtain the right information quickly is critical to an accurate estimate.

THE ROLE OF THE REPAIR PROFESSIONAL – You are the repair professional, you know how to repair collision damage. You are responsible for correct repairs for your customers; deliver on the expectation.

ACCURATE ESTIMATING – This is essential for the health of the business. Learn how to increase estimate accuracy.

CLOSING THE SALE – Learn to be a master at closing the sale.

ESTIMATING KPI’S AND HOW TO INFLUENCE THEM –You know the measures that matter; learn what to do to drive positive results.

TIPS AND TOOLS FOR IMPROVEMENT – Participants receive multiple job aids to take back to the shop and reference quickly to drive improvement, as well as an electronic library of relevant documents to assist with writing complete and profitable estimates.

INTRODUCTION TO REPAIR PLANNING – A look at best practices in the industry.

WHO SHOULD ATTEND
Shop Owners, Office Managers, Estimators, and Key Personnel

COURSE LENGTH
2-day class

CLASS SIZE
10 minimum, 20 maximum

CERTIFICATION & TRAINING MATERIALS
Certifications are pending

MINIMUM REQUIREMENTS
Any PPG or Nexa Autocolor® customer is eligible to attend any MVP Business Fundamentals course

FOR REGISTRATION
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FOR MORE INFORMATION
MVP Hotline: 1-866-237-8178
MVPmailbox@ppg.com