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A hands-on approach to support shops on the continuous improvement journey
ParaKaizen® Workgroups provide owners and managers who have completed the MVP Green Belt training program and who are on the path of continuous improvement with a suite of workshops that focus on the practical application of Lean Six Sigma for collision repair. Workgroups are designed to maximize learning and retention based on a learning pyramid model. They are led by experienced MVP Black Belt consultants and limited to 12 participants.
A PARADIGM OF CONTINUOUS IMPROVEMENT
The word ParaKaizen® was created by PPG from the words Paradigm (a model) and Kaizen (continuous improvement). ParaKaizen® Training sessions provide a unique opportunity for continuous education and improvement based on Throughput Performance principles. ParaKaizen® Workgroups consist of 10—12 owners/managers who meet at a collision center and/or in the classroom for the purpose of training delivered in a “learn by doing” format. Participants share a common implementation challenge, learning in a real world environment. The MVP formula features small groups and shop floor-oriented implementation workshops developed to provide its participants with the resources and support they need to make sure that their shops’ throughput performance benefits from continuous process improvements.
PARAKAIZEN® WORKGROUPS OFFERED
· 5-S Implementation
· Mini Company Glass Wall Management
· Process Mapping & Problem Solving
· Rapid Improvement Workshop
· Job Relations - skills to lead people through the adoption of best practices and the continuous improvement process
· Job Instructions - a proven methodology for training by managers to get consistent adoption of best practices
· Job Methods - skills and know-how to break down processes and improve on standard work
Theses classes began with MVP Green Belt being a prerequisite. They are now open to any Collision Center and can be offered to PPG distributors and their staff as well. The critical scheduling issue is the need for there to be 10 participants per class, with no deviation, a requirement driven by the specific methods of learning by doing. Each of the courses provides 16 hours of training over a 2.5 day period. A group dinner combined with free time enables peer-to-peer discussion. They are typically hosted at a Collision Center, allowing for learning in a real world environment.
PRACTICAL APPLICATION OF TWI TO COLLISION
While the individual courses are not dependent on each other, the benefits are optimized when managers, team leaders and others responsible for leading process improvements complete all three training programs. The combination of the three programs focuses on the results of process stability, continuous [process] improvement, causing and sustaining change, and job satisfaction. JR, JI and JM are modeled from TWI (Training Within Industry), a long established, well proven training approach, tailored for collision by MVP Business Solutions.
Developed by the U.S. Government and Manufacturers in preparation for WWII, the TWI training series was designed to teach people to perform highly skilled jobs effectively, safely and quickly. The MVP Business Solutions Team has leveraged this approach to skills based training and continuous improvement, tapping into its proven methodology and tailoring it for collision repair. Improving any process requires development of best practices, and then getting people to perform the best practices consistently. If the best practice cannot be performed consistently, continuous improvement becomes an elusive goal.
WHO SHOULD ATTEND
ParaKaizen® Workgroups are designed for managers, supervisors, team leaders and others who have responsibility for process and performance improvement. Participation is not limited to the owner and the upper management team. Workgroup programs focus on skills for those who direct the work of others and who have accountability for creating, managing and improving standard work.
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