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KEY SUCCESS FACTORS FOR RUNNING PERFORMANCE-DRIVEN BUSINESS

The industry’s most widely-attended training program for collision center management, encompassing all essential aspects of operating a profitable collision repair business. Includes 7 fundamental courses and 3 ParaKaizen® Workgroups tailored for collision repair leaders.

Focusing on the key success factors for running a progressive and profitable, performance-driven collision repair business, these one and two-day courses encompass all aspects of managing a profitable collision repair business. The Business Fundamentals Series offers 7 courses covering all the basic fundamentals of managing a profitable collision repair business, and 3 ParaKaizen Workgroups tailored for collision repair leaders
You can click here if you want to read more about the Leadership category before selecting a class.

Business in the 21st Century A full array of proven tools and information on how to position your collision repair business for success	Collision Repair Estimating Skills Critical estimating skills for achieving quality, speed and cost performance when looking for opportunities	Production & Cycle Time Management Systems used by cutting-edge collision centers

administrative management Best practices targeting the benefits of process orientation for the office & customer facing operations	managing customer loyalty Best practices to improve CSI ratings, strengthen customer loyalty and gain more referral work	customer sales & service Skills for estimators and customer service representatives to turn estimates into repair orders

ORGANIZATIONAL MANAGEMENT Analyze & develop your structure and human resources strategy to maximize quality, speed, & Cost	COLLISION CENTER MARKETING Marketing strategies aimed at consumers, insurance DRP & agents, and non-traditional sources

ParaKaizen® Workgroups provide owners and managers who have completed the MVP Green Belt training program and are on the path of continuous improvement with a suite of workshops that focus on the practical application of Lean Six Sigma for collision repair. The three following modules can be taken individually or as a series for exponential results.

job relations
Skills to lead people through the adoption of best practices and the continuous improvement process

job instruction
A proven methodology for training by managers to get consistent adoption of best practices

job methods
Skills and know-how to break down processes and improve on standard work

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