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Pulling Together for the Common Goal
Contemporary collision centers are more complex than ever. As this complexity increases, organizational structures must also evolve to meet performance requirements, while also serving to attract and retain the best and brightest people. Organizational Management is a course that examines the heartbeat of the collision center from a human perspective and focuses on the ability to maximize quality, speed, and cost through people. Participants will learn how to best analyze and design their organization and human resources to strategically align the talent, skills and abilities of their people. The overall objective is to develop a cohesive team that’s prepared and motivated to achieve the performance goals of the business.
The course takes an in-depth “Systems Approach” to designing and staffing a collision center. Participants will explore the 3 primary managerial leadership styles and discover how these styles influence traditional or non-traditional approaches to structuring a company. They will also learn how to: (1) Create progressive job descriptions, (2) Recruit and hire for success, (3) Evaluate motivational compensation plans, (4) Manage training and development for staff, and (5) Measure and conduct employee performance reviews. Remember, building an effective company requires leading and motivating your team to achieve extraordinary performance.
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To help collision center owners and managers structure their organization and human resources to achieve maximum performance.
WHO SHOULD ATTEND
Shop Owners, Managers & Key Personnel who are responsible for managing collision center personal or working in human resources.
10 minimum, 24 maximum
CERTIFICATION & TRAINING MATERIALS
I-CAR participants are eligible to receive 3.50 Gold Class points for this course. Automotive Management Institute (AMI) participants are eligible to receive 28 Accredited Automotive Manager (AAM) credits. Participants will receive a student manual, course hand-outs, lunch, refreshments, and an MVP certificate of completion.
Any PPG or Nexa Autocolor™ customer is eligible to attend any MVP Business Development Series course.
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